Effectively resolve market complaints
Improve customer satisfaction with digital complaints management
Market complaints in the pharmaceutical industry indicate customer dissatisfaction regarding the quality of product. These can be received verbally or in written format. Our application has been designed to help address these complaints based on type and criticality, in line with FDA requirements.
Fast-track Market Complaints Resolution
Efficiently log and acknowledge complaints
Track the investigation process and deploy corrective and preventive actions (CAPA)
Easily track the status of every complaint, categorize and prioritize them based on severity, and resolve issues faster
Create more transparency in the system with data visibility
Reduce paperwork and save considerable effort and costs with a digital workflow
Get quick ROI while significantly improving customer satisfaction and compliance
Work with a regulatory compliant application
Work with a regulatory-compliant application
Comply with storage requirements of electronic CAPA records and maintain data integrity
Testimonial
The Audree Infotech
Advantage
21 CFR part 11, GAMP 5, and other regulatory compliant
On-going support and user training
Host application on cloud, on-premise, or in a hybrid model
End-to-end validation before go-live
Highly customizable apps as per client processes
Complete suite of pharma apps
Expert-led process consulting
Seamless integration
Faster change request management
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